Global Card Issuers

Enhance the cardholder
experience and drive spend

Acceptance Map and City Guides

Cardholder Communications

Issuer Resources

Resources to help guide cardholders to
popular acceptors in key tourist destinations

Interactive Acceptance Map

Interactive Acceptance Map

Link to map to provide country level acceptance information to staff and cardholders directly.

Access Map|Website Integration
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City Guides

Link to these websites to promote accepting T&E merchants in popular tourist destinations.

City Guide Banner Ads

Utilize these banners to direct cardholders to city guides.

Select a City
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City Guides Email

Utilize these emails to direct cardholders to city guides.

Select a City

Materials to help set expectations for traveling cardholders

Signage Email

Use this email to show which acceptance marks to look for when traveling.

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Travel Notification Inquiry Email

Use this email to show inquiring cardholders where to use their card while traveling.

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Travel Notification Confirmation Email

Use this email to show cardholders where to use their cards after confirming travel dates.

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Travel Notification Webpage

Utilize these sample pages for your website to allow cardholders to notify you of travel plans.

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Travel Notification Mobile Screens

Use these sample mobile app screens to allow cardholders to notify you of travel plans.

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Statement Insert

Insert on where and how cardholders can use their card while traveling.

Cardholder FAQs

Frequently asked questions on where and how cardholders can use their card while traveling.

Duty Free Promotion

A toolkit to inform Clubmember the special offer at The Shilla Duty Free at Incheon International Airport

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Chip Card Best Practices

Guide for cardholders on using their chip card in different countries.

U.S. Offers Email

Utilize these emails to share available offers when traveling to U.S. Cities.

Select a City

U.S. Offers Banner Ads

Utilize these banner ads in your cardholder channels to promote offers in U.S. cities.

Select a City

U.S. Offers & City Guide Email

Use this email to share available offers and where to use their card when traveling to U.S. Cities.

U.S. Offers & City Guide Banner Ads

Use the banner ads to promote offers and where to use their card in U.S. cities.

APAC and EMEA Key Merchant Banners

Web banners to promote recently enabled key merchants in APAC and EMEA regions.

AliExpress Assets

A toolkit of marketing materials to inform Cardmember the promotion at AliExpress.com.

Materials to help staff address
cardholder questions and promote card usage

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Communication Framework

Build a comprehensive plan on how to drive cross-border spend.

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Customer Service Training

Guide your staff on how to address traveling cardholders.

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Call Center Script

Use this sample script when talking to cardholders about international acceptance.

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Offers Program Best Practices

A guide on best practices for how to set up a merchant offers campaign.