Diners Club International Issuers

Engage the Clubmember
along their travel journey

Acceptance Map and City Guides

Clubmember Communications

Issuer Resources

Resources to help guide Clubmembers to
popular acceptors in key tourist destinations

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Interactive Acceptance Map

Link to map to provide country level acceptance information to staff and Clubmembers directly.

Access Map|Website Integration
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City Guides

Link to these websites to promote accepting T&E merchants in popular tourist destinations.

City Guide Banner Ads

Utilize these banners to direct Clubmembers to city guides.

Select a City
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City Guides Email

Utilize these emails to direct Clubmembers to city guides.

Select a City

Materials to help set expectations for traveling Clubmembers

Signage Email

Use this email to show which acceptance marks to look for when traveling.

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Travel Notification Inquiry Email

Use this email to show inquiring Clubmembers where to use their card while traveling.

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Travel Notification Confirmation Email

Use this email to show Clubmembers where to use their cards after confirming travel dates.

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Travel Notification Webpage

Utilize these sample pages for your website to allow Clubmembers to notify you of travel plans.

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Travel Notification Mobile Screens

Use these sample mobile app screens to allow Clubmembers to notify you of travel plans.

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Statement Insert

Insert on where and how Clubmembers can use their card while traveling.

Clubmember FAQs

Frequently asked questions on where and how Clubmembers can use their card while traveling.

Duty Free Promotion

A toolkit to inform Clubmember the special offer at The Shilla Duty Free at Incheon International Airport

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Chip Card Best Practices

Guide for Clubmembers on using their chip card in different countries.

U.S. Offers Email

Utilize these emails to share available offers when traveling to U.S. Cities.

Select a City

U.S. Offers Banner Ads

Utilize these banner ads in your cardholder channels to promote offers in U.S. Cities.

Select a City

U.S. Offers & City Guide Email

Use these emails to share available offers and where to use their card when travelling to U.S. Cities.

U.S. Offers & City Guide Banner Ads

Use the banner ads to promote offers and where to use their card in U.S Cities.

U.S. Offers Statement Insert

Insert on how to access offers in U.S. Cities.

Select a City

U.S. Offers & City Guide Insert

Insert on how to access offers and where to use their card in U.S. Cities.

LA Travel Asset Videos

Use these clips to highlight perks of traveling with your Diners Club Card in LA.

Select a Video

Miami Travel Asset Videos

Use these clips to highlight perks of traveling with your Diners Club Card in Miami.

Select a Video

New York Travel Asset Videos

Use these clips to highlight perks of traveling with your Diners Club Card in NYC.

Select a Video

APAC and EMEA Key Merchant Banners

Web banners to promote recently enabled key merchants in APAC and EMEA regions.

AliExpress Assets

A toolkit of marketing materials to inform Clubmember the promotion at AliExpress.com.

Materials to help staff address
Clubmember questions and promote card usage

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Communication Framework

Build a comprehensive plan on how to drive cross-border spend.

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Customer Service Training

Guide your staff on how to address traveling Clubmembers.

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Call Center Script

Use this sample script when talking to Clubmembers about international acceptance.

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Offers Program Best Practices

A guide on best practices for how to set up a merchant offers campaign.

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Recently Enabled Key Merchants

See recently enabled merchants on our network.

Looking for something more? Visit InfoNet

Find the latest guidelines, advertising templates, product information and more in InfoNet -
the destination to help Diners Club International issuers grow their business.

Visit InfoNet