Guide your staff on how to address traveling cardholders.
Audience: Issuer
Expiration: 05-01-2023
Call Center Script
Use this sample script when talking to cardholders about international acceptance.
Audience: Issuer
Expiration: 04-03-2024
Outbound Call Campaign Scripts
An example of how to include our network in cross selling campaigns
Audience: Acquirer
Expiration: 10-01-2023
Opt In Letter
Inform merchants that they can accept Discover Global Network cards by notifying you.
Audience: Acquirer
Expiration: 09-27-2024
Merchant Awareness Campaign Best Practices
Educate your staff on tactics for building an awareness campaign.
Audience: Acquirer, Merchant
Expiration: 10-01-2023
Opt Out Letter
Inform merchants that they’re enabled to accept Discover Global Network unless they opt out.
Audience: Acquirer
Expiration: 09-27-2024
Merchant Awareness Telemarketing Script
An example of how to include our network in your merchant awareness campaigns.
Audience: Acquirer, Merchant
Expiration: 10-01-2023
Cardholder FAQs
Frequently asked questions on where and how cardholders can use their card while traveling.
Audience: Issuer, Cardholder
Expiration: 05-31-2025
International Partner Branding Guidelines
Partner guidelines for logo use, acceptance marks, press release, social and content sharing.
Audience: All
Expiration: 04-30-2024